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Connected accounts
Insight, then Integrations. One page, one card per provider, showing status and the credentials each needs.
What is available
| Provider | What it does | Guide |
|---|---|---|
| Stripe | Customer payments: invoice pay links and deposit checkouts | Stripe |
| Twilio | SMS to customers: approval and ready-for-pickup texts | Twilio SMS |
| Transactional email | Postmark or Resend, for invoice, approval and chase emails | |
| Australia Post | Real shipping labels and tracking | Shipping |
| AS Colour | Live catalogue, pricing and stock, AU and NZ | Suppliers |
| SanMar | Blank catalogue feed, US and Canada | Suppliers |
| Ralawise | Blank catalogue feed, UK and EU | Suppliers |
| Accounting | Xero or QuickBooks: pushes invoices and payments | Accounting |
How credentials are handled
- Secrets are stored masked. Once saved, you see something like
••••AB12rather than the value. - Leaving a field blank on save leaves the existing value alone. You do not have to re-paste a secret to change a neighbouring field.
- Each card shows a status, when it was last verified, and the last error if verification failed. That error message is the first thing to read when an integration stops working.
- Each provider can be disabled without deleting its credentials.
Stub mode
Without credentials, several integrations run in stub mode rather than failing:
| Provider | Stub behaviour |
|---|---|
| Australia Post | Synthetic tracking numbers, no real labels |
| Supplier catalogues | A small sample catalogue instead of the real range |
Stub mode is useful while you evaluate. It is not something to run a live shop on, because your customers get tracking numbers that do not track and quotes on garments you cannot buy.
Which to connect first
- Stripe. Getting paid without chasing is the biggest single win.
- Transactional email, so customer email comes from your own domain and lands reliably.
- A supplier, so your catalogue and costs are real.
- Twilio, if your customers are the kind who answer texts and ignore email. Most retail customers are.
- Accounting, once you are running enough volume that manual entry is a chore.
Australia Post only matters if you ship parcels yourself in Australia.
Access
Integrations are owner and manager only, along with billing, team and settings. Credentials are the keys to your money and your customer communications.