Supplier catalogues

Connect your blanks supplier and your catalogue, costs and their stock levels come in automatically instead of being typed.

What is supported

Supplier	Region	Credentials
AS Colour	AU and NZ	API token from your trade account
SanMar	US and Canada	Username and password, PromoStandards account
Ralawise	UK and EU	API key

Any other supplier is handled by CSV import into the catalogue. Purchase ordering works identically either way.

Connecting

Insight, then Integrations, then the supplier's card. Paste the credentials and save. The card shows a verification status.

You need a trade account with the supplier first, and API access on it. That is a conversation with your account manager, not something you can self-serve on most suppliers' websites.

What a sync creates

Brands, styles, colourways, sizes and SKUs, with supplier cost and supplier stock where the feed provides them.

Syncs are safe to re-run: they update rather than duplicate. Re-run when your supplier adds a range or changes prices, which for most suppliers is a few times a year plus whenever they announce an increase.

Stub mode, and why it matters

State	Behaviour
Credentials connected, plan allows live sync	Real catalogue from your supplier
No credentials, or Free plan	Stub mode: a small bundled sample catalogue

Stub mode exists so a new or evaluating workspace is usable. It is not a substitute for a real feed: quoting from a sample catalogue means quoting garments you do not buy at prices you did not set. Connect the real thing before you quote a customer.

suppliers_live is on from Starter upwards. See plans and limits.

Supplier cost is the point

The cost that comes down with the feed is what makes your margin reports real. Without it, every job looks infinitely profitable and the margin section tells you it has nothing costed.

If your supplier's feed does not include your negotiated pricing, enter your real costs on your main SKUs by hand. Your list price is not your cost.

Keeping the catalogue tidy

A full supplier range is thousands of SKUs, most of which you will never sell. Two habits:

• Mark the styles you actually stock or regularly order as active, and deactivate the rest, so quoting and your storefront stay navigable.
• Set reorder points only on what you hold. A reorder point on a garment you order to job is noise.

Troubleshooting

Symptom	Check
Sync produces a tiny catalogue	You are in stub mode: credentials or plan
Prices look wrong	The feed may carry list rather than your trade pricing. Verify with your account manager
Sync fails	The last error on the integration card. Usually an expired token
Duplicate styles	A CSV import and a sync covering the same range. Pick one source per supplier