Stripe

Stripe is how your customers pay you. This is your Stripe account, separate from the one that bills you for your subscription.

Setup walkthrough: payments. This page is the reference.

The two connection methods

Stripe Connect Standard

Connect with Stripe creates a connected account on the platform Stripe and takes you through Stripe's own onboarding via an account link. On return, the account id and its state are stored.

What is stored on our side is the account id and whether charges are enabled. Your business details and bank account live with Stripe.

Disconnecting removes the stored link only. It never touches or closes your Stripe account.

Your own API keys

Field	Where to find it
Secret key (sk_...)	Stripe dashboard, Developers, API keys
Publishable key (pk_...)	Same page
Webhook signing secret (whsec_...)	Developers, Webhooks, after adding the endpoint

Pasted keys take precedence over a Connect link if both exist.

Webhooks

Payment confirmation comes from a webhook, not from the customer's browser. Without it, a customer can pay and the invoice keeps showing unpaid.

Connection	Webhook setup
Stripe Connect	Handled for you. One platform endpoint receives events for all connected accounts, verified with its own signing secret and resolved back to your workspace by the event's account field
Own keys	Add the endpoint in your Stripe dashboard, pointed at /webhooks/stripe on your workspace host, and paste the signing secret into the Stripe card

All incoming webhooks are signature-verified and de-duplicated, so a replayed event does not double-record a payment.

What Stripe enables

Feature	Without Stripe
Hosted pay link on invoices	Not available
Payments recorded automatically	Record them manually
Deposit checkouts on quotes	Not available
Card capture after a store or campaign checkout	Not available
Invoicing, PDFs, reminders	Still work

A bank-transfer-only shop can run without Stripe. Put your bank details in the invoice template's payment instructions and record payments by hand.

Testing

Use test keys (sk_test_...) and click the whole path: invoice, pay link, payment, invoice flips to paid on its own. Then switch to live keys and do one real low-value payment to yourself before invoicing a customer.

Troubleshooting

Symptom	Cause
Customer paid, invoice still unpaid	Webhook not arriving or not verifying. Check the endpoint and the signing secret
Pay link missing on an invoice	Stripe not connected, or charges not enabled on the connected account
Card declined for a specific customer	Stripe's own decline reason, visible in your Stripe dashboard
Everything worked in test, fails live	Test keys still saved, or live webhook endpoint not added