The walk-in kiosk

An iPad at your counter that takes a walk-in order in four taps, at /workspace/kiosk. It creates a real order in your workspace and resets itself for the next customer, with no staff involvement.

The problem it solves

Half the walk-ins a busy shop loses are people who got tired of waiting while you finished a print run. The kiosk takes those orders without interrupting you.

The four steps

1. Pick a template

Six starting points: team kit, event shirt, corporate run, school or club, merch drop, or bring your own upload. One tap.

2. Pick a garment

Live from your catalogue, so a customer can only pick something you actually sell.

3. Drop details

A quantity stepper and large, finger-friendly fields: name, mobile, and email if they want a receipt. About sixty seconds.

4. Done

A real order is created in your Artwork stage, priced, ready for your team to pick up, with an SMS confirmation to the customer if SMS is connected. Thirty seconds later the kiosk resets to the welcome screen.

Setting it up

1. Mount an iPad at the counter. Any model from mini to Pro works; the interface is built for touch with large tap targets and a locked, non-zooming viewport.
2. Open /workspace/kiosk in Safari and add it to the home screen, so it runs without browser chrome.
3. Turn on Guided Access (Settings, Accessibility, Guided Access) so a customer cannot navigate away.
4. Set the iPad to never sleep, and keep it on power.

Security

The kiosk has no login on purpose: it has to work unattended. Two protections:

• It is rate limited, and the confirm step more strictly, because it creates real orders.
• If your shop has a static IP, you can allow-list the kiosk path at the network edge for another layer.

Do not put the kiosk URL on your public website. It is an in-store surface.

Working kiosk orders

A kiosk order lands in Artwork like any other. Treat it as a lead that has already told you what it wants:

1. Look at it while the customer is still in the shop if you can.
2. Confirm the quantity and the artwork.
3. Send a proof for approval to the mobile or email they gave you.

Kiosk orders come in less specified than a quoted job, so the first response usually needs a conversation. That is fine: you have their contact details and a priced starting point, which is exactly what you did not have when they walked out.

Is it worth it

If you regularly have customers waiting at the counter while you print, yes. If your work is all trade accounts and pre-booked runs, it is not the feature to start with. Use team stores instead.